Managed services, just like you’d expect from your IT department.
Staying connected to our clients is key. We don’t just come out when there’s a problem – a managed services relationship with performance monitoring means that we’re part of your team, with all the benefits and none of the baggage. Having FractalInsight on your side helps proactively maintain the good health of your systems.
Managed services provide stability to your IT budget that can be more cost-effective than hiring internal IT staff. What’s more, a managed services solution that includes monitoring and proactive maintenance of IT systems can improve ongoing security and help prevent downtime.
When is a managed services solution right for your business?
- When downtime becomes a cost to your business. If your computer systems go down so that you can no longer work on the business of your business, you're losing money. It becomes more costly the longer you wait.
- When your staff spends more time figuring out how to handle IT problems than making sales. If you're retraining your marketing team to upgrade the server or clean up computers infected by a virus, you're wasting their time. Not all companies have onsite IT staff, but all companies should have access to a specialist who will respond quickly and efficiently to potential IT problems.
- When reactive IT maintenance doesn't get to the root problem. The break/fix manner of resolving IT issues increases maintenance expenses and puts the company at much greater risk of downtime. Proactive IT maintenance helps insure the business against those risks.
- When the next big IT bill is looming. Unexpected server issues crop up unexpectedly and can cost thousands of dollars to repair, and the price goes up if the repair is done on an emergency basis. With a proactive support arrangement, the bigger bills can be spread out more evenly to suit your budget.
The bottom line is that with more of an understanding of how much reactive IT really costs your business, you can make an informed decision about managing your systems, computers and network maintenance more effectively.
We promise to minimize the impact of IT problems on your business. Contact us today to get proactive on your business.