Questions? Call 604 304 0444


Welcome to the support page for FractalBackup. Use this page to view our online documentation and to get access to support resources like chat and email support. We're available for any questions or assistance. Call us at 604-304-0444 x103 or email

  • Adopt a computer.
    Adopt a computer.
    When you adopt a computer, you are telling the desktop to assume the computer ID of another other desktop installation.
  • Back up open files.
    Back up open files.
    This article describes how backups take place on files that are open at the time of backup.
  • Download FractalBackup.
    Download FractalBackup.
    You can download the FractalBackup software from the FractalBackup website.
  • Desktop restore.
    Desktop restore.
    Restoring files from the desktop is the primary way to restore.
  • Web restore.
    Web restore.
    Web Restore is a great way to quickly restore a small number of files to any computer with a web browser.
  • Back up faster.
    Back up faster.
    Designed not to make heavy demands on your computer's resources, the default settings trade speed for quiet background operation.
  • Uninstall Desktop Software.
    Uninstall Desktop Software.
    Each operating system uses a different process for uninstalling the desktop. Follow the process for yours.

Other services provided by Fractal Computer Services Inc.